Privacy Policy

1. Introduction

Baystone Media Group ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information when you use our services, website, or onboarding platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Business information and marketing assets
• Ad account access and credentials (via authorized integrations)
• Compliance-related disclosures and practice details
• Communications and correspondence with our team

We also automatically collect certain information when you visit our website, including IP address, browser type, referring URLs, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our marketing services
• Communicate with you about your account and campaigns
• Process onboarding and set up your marketing infrastructure
• Comply with legal obligations
• Send service-related updates and notifications

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers and tools we use to deliver our services (e.g., Meta, Google, CRM platforms)
• Professional advisors, such as lawyers or accountants, where required
• Law enforcement or regulators when required by law

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

6. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access or receive a copy of your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at the email below.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our platform.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Baystone Media Group
Email: hello@baystonemediagroup.com